Constitution/Establishment
As announced by Hon’ble CIM Shri. Piyush Goyal during a stake-holders’ consultation on 11th September, 2019, Help-Desk & Facilitation Centre vide Trade Notice No. A-22020/2/2019-DGTR dated 23rd September, 2019 has been set up in Directorate General of Trade Remedies, New Delhi.
Vision
Help Desk & Facilitation Centre is an institutional arrangement to facilitate optimal utilization of available trade remedial measuresby different stakeholders.
Functions
Its functions inter-alia include:
- Disseminate information to Domestic Industry regarding various Trade Remedies.
- Hand-hold DI, especially MSMEs, in filing trade remedial petitions.
- Guide MSMEs to remove 'data gaps' while filing applications.
- Guide the Indian exporters facing Trade Remedial Investigations in other countries.
- Provide information regarding available Non-Tariff Measures to domestic industry and advise them to avail the same with the support of concerned Administrative Ministry/ Department.
- Provide information regarding estimated time lines for completion of various procedures and for disposal of cases.
Working Hours
10:00am to 6:00pm on all working days.
Address & Contact Details
Address: Room No. 17A, Directorate General of Trade Remedies, 4th floor, Jeevan Tara Building, Parliament Street, New Delhi-110001
Phone No. +91-1800111808 Mob: +91-9013961074
Email: helpdesk[dot]dgtr[at]gov[dot]in
To send an email to our Help Desk and Facilitation Centre via MS Outlook, Click Here
OR
Send an email using web-based email services like Gmail, Yahoo, or Rediffmail at helpdesk.dgtr@gov.in